Antique Drapery Rod Company - Frequently Asked Questions
  Shipping Information

Antique Drapery Rod manufactures all items to order request, we do not carry stock.

USA

Shipping is calculated as follows:

Order Amount Ship Within USA - UPS Ground Ship Within USA - UPS 2nd Day
$0.00-99.99 $19.00 $37.00
$100.00-199.99 $39.00 $64.00
$200.00-399.99 $49.00 $85.00
$400.00+ 13% of order amount 22% of order amount

Canada

Web orders are shipped UPS International to all provinces except the Northwest and Yukon provinces.

Antique Drapery Rod freight charges prepaid; the consignee pays for duty and value-added tax (VAT).

Order Amount Shipping to Canada - UPS Ground
$0.00-99.99 $35.00
$100.00-199.99 $50.00
$200.00-299.99 $65.00
$300.00-399.99 $80.00
$400.00+ 20% of order amount

 

  � What is your return policy?

  � Is my information safe on your site?

  � How do I cancel my order?

  � How do I alter/make a change to my order?

  � How do I purchase directly from your website?

  � What methods of payment do you allow online?

  � Can I place my order online only?

  � Samples/Finishes

  � Do you use environmentally responsible packaging?

  � Can you give me the name of some retail stores?

  � Can I connect two rods?

  � Shipping Information

    Showroom Hours: Monday - Friday 9am - 5pm Closed Saturday & Sunday and all Major Holidays