Antique Drapery Rod Company - Frequently Asked Questions
  Do you package your products in an evironmenatlly responsible way?

 

 

YES ! We are very aware of our responsibility to the planet. Therefore...

  • We use minimal packaging out of only recycled materials.
  • The bubble wrap we use to protect the delicate details of our product is made from 100% recycled plastic and is 100% recyclable.
  • Our products are encased in 100% recycled plastic that are 100% recyclable.
  • Our shipping tubes, which protect our rods, are 90% post-consumer waste material and are themselves 100% recyclable.
  • Our boxes are corrugated with an average of 59% recycled fiber content, of which 44% is post consumer waste and are 100% recyclable.
  • 80% of our paper is recycled with various blends of post-industrial and post-consumer recycled material.
  • Our paper labels use 30% post-consumer waste recycled fiber.
  • We use Instapak® , which does not pollute air or ground water and is produced with absolutely no CFCs or HCFC’s,  to mold to our products and protect against the stresses of shipping. Instapak® uses minimal material that generates less waste as it can compact to 10% of its original size in a landfill. It can be recycled in waste-to-energy facilities or at  Instapak® return locations worldwide.
  ˙ What is your return policy?

  ˙ What is your privacy policy?

  ˙ Is my information safe on your site?

  ˙ How do I cancel my order?

  ˙ How do I alter/make a change to my order?

  ˙ How do I purchase directly from your website?

  ˙ What methods of payment do you allow online?

  ˙ Can I place my order online only?

  ˙ Samples/Finishes

  ˙ Do you use environmentally responsible packaging?

  ˙ Can you give me the name of some retail stores?

  ˙ Can I connect two rods?

  ˙ Shipping Information

    Showroom Hours: Monday - Friday 9am - 5pm Closed Saturday & Sunday and all Major Holidays