Antique Drapery Rod Company - Frequently Asked Questions
  How do I alter/make a change to my order?

Orders already placed cannot be altered afterward. Due to the secure third-party website we use for purchasing we cannot charge additional items or fees to an already placed order or previously used credit card. As well, sequential processing does not allow for later needed items or forgotten merchandise to be added to an order once it is placed. 

 

If you wish to cancel the order placed and submit the correct one please email Customer Service at custsvc@antiquedraperyrod.com as soon as possible so that we can assist you.

  ˙ What is your return policy?

  ˙ What is your privacy policy?

  ˙ Is my information safe on your site?

  ˙ How do I cancel my order?

  ˙ How do I alter/make a change to my order?

  ˙ How do I purchase directly from your website?

  ˙ What methods of payment do you allow online?

  ˙ Can I place my order online only?

  ˙ Samples/Finishes

  ˙ Do you use environmentally responsible packaging?

  ˙ Can you give me the name of some retail stores?

  ˙ Can I connect two rods?

  ˙ Shipping Information

    Showroom Hours: Monday - Friday 9am - 5pm Closed Saturday & Sunday and all Major Holidays