Antique Drapery Rod Company - Frequently Asked Questions
  How do I purchase directly from your website?

First, you will need to set up a customer account. 

 

Start by going to our Log In page and selecting the “I am a new customer” option, then click Sign In.  Do not select the “Are you a designer?” box if you are a retail customer, nor enter any information into the Reseller ID text box. 

 

Next, enter your email address.  Then, enter your chosen password (this is necessary for registration) and then retype your password in the next box to verify.  Enter your name, address, and phone number. 

 

Click Continue when finished and you will proceed to your account page.  From there you can browse the website, adjust your account information if needed, view your shopping cart & make your purchases.

  ˙ What is your return policy?

  ˙ What is your privacy policy?

  ˙ Is my information safe on your site?

  ˙ How do I cancel my order?

  ˙ How do I alter/make a change to my order?

  ˙ How do I purchase directly from your website?

  ˙ What methods of payment do you allow online?

  ˙ Can I place my order online only?

  ˙ Samples/Finishes

  ˙ Do you use environmentally responsible packaging?

  ˙ Can you give me the name of some retail stores?

  ˙ Can I connect two rods?

  ˙ Shipping Information

    Showroom Hours: Monday - Friday 9am - 5pm Closed Saturday & Sunday and all Major Holidays